Call Tracking Software
Which Ads Are Generating Calls?
You’ve invested in online marketing and you’d like to see if it’s paying off when it comes to phone calls. With our call tracking solutions, you can see which online marketing programs, keywords and more are leading customers and clients to make a call. The concept is simple: a small program runs on your website and as people visit your website, it determines how they got there and then displays a specific phone number on your web page. If they came from a link in a promotional e-mail, one number is displayed, if they were directed to your page from a search engine, another phone number is given, and so on. Then, from a special reporting console, you can view which phone calls came in on which numbers to give you an idea of which marketing practices are effective as well as the ability to better target your campaigns to those demographics who respond to them.
Live Help, Customer Support & Staff Training
With Call Tracking, you can view detailed logs of all your phonecalls, even those that were not answered! These logs contain detailed information including the caller’s name, address and phone number. Audio recordings can be made of each call to help in customer support, feedback, and staff training. The system also makes offering live help and customer support a snap.
Lower your costs in advertising, customer support and staff training with a simple and effective Call Tracking solution from SearchTROOP.
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